Shipping & Delivery

Shipping and Delivery

Once an order is placed, you will receive email notification confirming payment acceptance, order placement, and shipping notification. Processing time, production and delivery differs from an item to another most especially if an item is made to measure. Most items are made to measure even if a standard size is selected.

soledubai.com is based in Dubai-UAE and ships internationally. The preparation period for made to measure items is 3-4 weeks.

Delivery charges will vary based on the destination of the shopper. Exact shipping charges will be viewed at the checkout page.

All international shipments may be subject to import taxes, customs duties and fees as regulated by the Customs Office of your shipping destination. Fees may vary widely based on the country or city of import. Custom duties are not included in the shipping charges. Imposed custom duties, if any, are the responsibility of the shopper.

Please note that Custom Offices in some countries may require to provide a form of Identification such as Passport or any Government issued ID before releasing a shipment.

Kindly note that soledubai.com cannot be held responsible for delivery delays arising from inaccurate or incomplete delivery addresses, as well as non-payment of customs fees. We kindly emphasize that soledubai.com cannot be held responsible for delivery delays that may arise due to inaccurate or incomplete delivery addresses. Furthermore, it's important to note that failure to pay custom taxes or fees may result in the ineligibility for any refunds or compensation. Ensuring accurate information and timely customs processing will help ensure a smooth and timely delivery of your order.